Privacy Policy

Who we are

Kavita Kolhe Salon Academy LLP operates karasalon.in ("we", "us", "our"). We are committed to protecting the privacy of everyone who visits our website or books a service with us. This policy explains what personal data we collect, how we use it, and the rights you have, in line with India's Digital Personal Data Protection Act, 2023.

Information we collect

When you book an appointment, buy a product, or contact us, we collect the details you give us — such as your name, phone number, and email address.

When you use our website, we also collect technical information automatically, such as your IP address, browser type, device type, and operating system, through cookies and server logs.

How we use your information

We use your information to process and manage your bookings and orders, to run and improve our services, to send you promotional messages where you have consented, to prevent fraud, and to meet our legal obligations.

Cookies

Our website uses cookies — small files stored on your device — to make the site work, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings; some features may not work as intended if you do.

Sharing your information

We do not sell or rent your personal data. In-salon payments are settled securely via authorized POS terminals (UPI, cards, cash) or through trusted PCI-DSS compliant payment gateways (such as Razorpay) for advance booking appointments. We do not store sensitive payment card details or banking credentials on our web servers. We may also disclose information where strictly required by law or regulatory authorities.

Your rights

Under India's data protection law you have the right to access your personal data, request that we correct or delete it, raise a grievance, and nominate a representative to exercise your rights. To make a request, contact us using the details below.

Data security & retention

We use reasonable physical, technical, and administrative measures to protect your information. However, no method of transmission over the Internet or method of storage is 100% secure. We keep your personal data only for as long as necessary for the purposes described here or as required by law.

Links to other websites

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites; please review their policies separately.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a revised date above.

Contact & grievance officer

For any privacy questions or to exercise your rights, contact us at karasalonpune@gmail.com, or write to us at 174/1/5, Postal Colony, Datt Mandir Road, Wakad, Pune – 411057.