Privacy Policy

Privacy Policy for www.karasalon.in

Last Updated: July 22, 2025

Kavita Kolhe Salon Academy LLP ("we," "us," "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy describes how we, as the owner of the website www.karasalon.in (the "Site"), collect, use, store, and disclose your personal information in compliance with the applicable laws of India, including the Digital Personal Data Protection Act, 2023.

By visiting our Site, providing your information, or availing our products/services, you expressly agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site.

1. Contact & Grievance Officer

For any questions, concerns, or grievances regarding this policy or the processing of your personal information, please contact our Grievance Officer:

• Email: karasalonpune@gmail.com

• Address: Wakad, Pune-411057, Maharashtra, India

2. Information We Collect

We collect personal information that you provide to us directly and information that is automatically collected when you interact with our Site.

• Information You Provide:

  • Contact & Order Information: When you make a purchase, book an appointment, or create an account, we collect your name, billing address, shipping address, email address, and phone number.

  • Customer Support Information: Any information you provide when you contact us for support or inquiries.

• Information We Collect Automatically:

  • Device and Usage Information: When you access our Site, we automatically collect information such as your IP address, browser type, device type, operating system, pages you view, and the dates/times of your visits. This is collected using cookies, log files, and similar technologies.

3. Use of Your Personal Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for products or services.

• To communicate with you regarding your orders, appointments, and inquiries.

• To improve and optimize our Site and services, including performing analytics on site usage.

• To send you promotional materials, newsletters, and offers, provided we have your consent.

• To screen for potential risk or fraud.

• To comply with our legal obligations and enforce our terms and conditions.

4. Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with third-party companies that perform services on our behalf, such as web hosting, shipping, and marketing. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

• Payment Partner: To process your payments, we use Razorpay. When you make a payment, you are providing your payment information (including card details) directly to Razorpay. Your payment data is encrypted and processed by Razorpay in accordance with their privacy policy, which you can review on their website. We do not store your full credit/debit card details on our servers.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or government agency.

5. Cookies

Our Site uses cookies to enhance your Browse experience. A cookie is a small file placed on your device that helps us remember your preferences, understand how you use our Site, and keep our services secure. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our Site.

6. Data Retention

We will retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once the purpose is served, we will securely delete or anonymize your data.

7. Your Rights

As per the data protection laws in India, you have the following rights with respect to your personal information:

• Right to Access: You have the right to obtain a summary of the personal information we process.

• Right to Correction & Erasure: You can request to correct, update, or complete any inaccurate data, or request the erasure of your personal data that is no longer necessary for the purpose it was collected.

• Right to Grievance Redressal: You have the right to file a grievance with our Grievance Officer using the contact details provided above.

• Right to Nominate: You have the right to nominate an individual who can exercise your rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, please contact our Grievance Officer.

8. Data Security

We have implemented reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.